online_backup's profile

New Contributor

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1 Message

Closed

cloud drive

can not sign in to COX Cloud drive

Valued Contributor III

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4.2K Messages

What is it saying or doing when you try?

Moderator

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1.8K Messages

Hi, are  you trying to login using your Cox primary user id login?

New Contributor

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1 Message

Same here.  It says that either my login is wrong or my password.  I've tried multiple tines.

Former Moderator

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1.9K Messages

Hi Steve,

Are you able to log into www.cox.net? If so, are you putting in your user id as the first part of your email, before the @cox.net?

New Contributor

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1 Message

Thank you Stephanie, I left the @cox.net off the log in and it worked.  I probably never would have thought to do that.