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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Payment
Discussions
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Poor internet service
Discussions
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Lack of hotspot setting
Discussions
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Payment
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Lack of hotspot setting
Discussions
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URC-8820-MOTO remote doesn't control DVR
Discussions
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BrianM
Moderator
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Brian
Cox Support Forums Moderator
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Mike_Typer
New Contributor
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Having the same problem.
And before a moderator asks the same non-helpful questions about the settings; yes I've confirmed all settings, password and user name are correct, SSL with password on port 465 using smtp.cox.net.
Either get the user name/password incorrect error or port timed out error.
There is something in the cox servers not allowing the client to connect.
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StephanieA
Former Moderator
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What version iOS are you running? There was a known issue with a recent Apple update that was fixed with the newest version. You should have 11.0.3 to fix the problem.
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