johnson_paul999's profile

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can't remote login of security camera's server after modem change

Hi,

I changed my Cox's modem (from Motorola's phone/internet combo to internet only Cisco's DPC3010 modem) and I can login to my security camera's server without any problem at home's Wi-Fi.  However, I can not login to this server while using the Wi-Fi network outside of my house.

Every thing used to work fine with the old modem, but not the new one.  Is there any thing that I missed?  I did not change any port-forwarding or any other setting in my Linksys router.

Thanks,

Dennis

Valued Contributor III

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4.2K Messages

Your IP address changed.

Go here to when your home to see what your new IP is. If you use DDNS make sure your client updates.

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4.3K Messages

Hi Paul,

I believe HealthEdge is on the right track with his question, as it sounds like a setting or two failed to update during the installation of the new modem. Are you using a Cox Home Security System?