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Caller ID
We just switched to Cox Digital Telephone.
On our old service, caller ID displayed the name of the person calling on our phones.
With the new Cox phone service (using the same telephone handsets), all that displays is the telephone number. (No name)
Is that all the Cox Service is capable of or is there a setting somewhere I need to set/adjust?
ColleenD
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Moderator
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mjgolden,
Sorry for the delay in this response! Has this issue been resolved? If you are subscribed to caller ID, and your phone has the name and number capabilities (which it sounds like it does) then the information should be showing up on the handset(s). Please let me know if you need additional assistance!
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