ChefTraveling's profile

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Cable box resets by itself

  Cable box resets itself and goes into a counting loop and never comes back on. I reset the box by unplugging/re-plugging the power cord but still happens. Also some channels get the message temporarily out of service and some get the distorted screens and audio. Do I need to exchange the cable box.  

Valued Contributor

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Hi, sounds like there may be some signal issues with the box. Are there any splitters being used on that outlet to connect a second device? Does this happen on more than one TV/box in the home?

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 I have one TV and one cable box.

Moderator

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ChefTraveling,

This could be a signal issue. Remotely it is tough to determine if a receiver swap would completely address the scrolling numbers on the front panel and the Temp Off Air Messages. Is there a splitter that allows the Receiver and a Modem to share a connection to one outlet to the wall?

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