wesmith's profile

New Contributor

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cable box resets and reboots itself about every 5 minutes

My cable box clicks, and the reboots itself about every 5 minutes.   Can anyone explain this or should I just exchange for a new one?

Former Moderator

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You could try disconnecting power for two minutes and reconnecting to see if a reset helps.  As a computer troubleshooter my first theory is that it's a DVR box with a failing hard drive but we still can't rule out other possibilities.

New Contributor

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I've done that to no avail;   also cable box  is not a DVR but rather a Scientific-Atlanta explorer 2200. Any other suggestions?

Former Moderator

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7.1K Messages

That is interesting, in that case you shouldn't really hear any clicking.  There's no harm in trying to swap the box out if you want to exchange it at one of our solutions stores. -Chris