Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
bad web pages
HERE'S A SCREENSHOT, note the RED letters at the bottom. and then when I tried to d/l my bill, it was blank.
have a good one, 'cause i ain't.
KipK
Former Moderator
•
When I navigate to that section on a test system I'm not getting any errors, so first make sure there isn't anything active that might break web page functionality:
•Any ad-blocking browser plugins
•Any ad-blocking 'hosts' files
•"HTTPS Everywhere" or any similar plugins or scripts
Then try navigating to that page again by clicking on the "Support" tab, then the "Billing & Account" tab, then the "View/Pay Bill" link, as direct bookmarks to dynamically-generated category pages can become outdated.
With my location set to yours, this is what I get by following that navigation path on a clean copy of Chrome:
If you reached a broken link from elsewhere on our site, please post that specific link and a link to the page where you found it so we can report it to our web team.
Let us know if that does it or if you need further assistance.
0
0