mmxcronocox's profile

New Contributor

 • 

3 Messages

Closed

Bad route

I'm seeing a bad route and am unable to access the destination server in a reasonable time.

The bad hop appears to be from

 po4.lax-5-6k.ca.us

to

 be100-1033.nwk-1-a9.nj.us

and from

 be100-1033.nwk-1-a9.nj.us

to

 be100-1295.ldn-1-a9.uk.eu

Please help with these bad hops and resolve this route, and tell me what I can do about it.

New Contributor

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3 Messages

Valued Contributor

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1.2K Messages

Hi,

Were you having trouble with a specific site? It looks like the latency occurs outside of our network based on those trace results.

Contributor II

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319 Messages

According to your traceroute it looks like the lag is induced by two long legs - California to New Jersey and the undersea cable to the UK - both types of connections that are something you can expect a bit of lag out of.

New Contributor

 • 

3 Messages

I did a pathping. I see large packet loss. How do I fix the issue?

Tracing route to underlord.dolphin-emu.org [144.76.176.24]

over a maximum of 30 hops:
0 hnguyen-win-home [192.168.0.88]
1 192.168.0.1
2 10.80.128.1
3 100.127.1.8
4 24-234-6-120.ptp.lvcm.net [24.234.6.120]
5 sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186]
6 ae-25.r01.snjsca04.us.bb.gin.ntt.net [129.250.192.117]
7 ix-ae-10-0.tcore2.SQN-San-Jose.as6453.net [209.58.116.21]
8 if-ae-1-2.tcore1.SQN-San-Jose.as6453.net [63.243.205.1]
9 if-ae-12-2.tcore1.NTO-New-York.as6453.net [63.243.128.28]
10 if-ae-7-2.tcore1.N0V-New-York.as6453.net [63.243.128.26]
11 if-ae-2-2.tcore2.N0V-New-York.as6453.net [216.6.90.22]
12 if-ae-4-2.tcore2.L78-London.as6453.net [80.231.131.157]
13 if-ae-8-2.tcore2.AV2-Amsterdam.as6453.net [80.231.131.6]
14 if-ae-2-2.tcore1.AV2-Amsterdam.as6453.net [195.219.194.5]
15 if-ae-6-4.tcore1.FNM-Frankfurt.as6453.net [195.219.156.61]
16 if-ae-7-2.tcore1.FR0-Frankfurt.as6453.net [195.219.50.1]
17 195.219.219.10
18 core23.hetzner.de [213.239.229.74]
19 ex9k1.rz20.hetzner.de [213.239.203.142]
20 underlord.dolphin-emu.org [144.76.176.24]
21 underlord.dolphin-emu.org [144.76.176.24]

Computing statistics for 525 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 hnguyen-win-home [192.168.0.88]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
5/ 100 = 5% |
2 11ms 5/ 100 = 5% 0/ 100 = 0% 10.80.128.1
0/ 100 = 0% |
3 14ms 8/ 100 = 8% 3/ 100 = 3% 100.127.1.8
0/ 100 = 0% |
4 12ms 7/ 100 = 7% 2/ 100 = 2% 24-234-6-120.ptp.lvcm.net [24.234.6.120]
0/ 100 = 0% |
5 32ms 5/ 100 = 5% 0/ 100 = 0% sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186]
0/ 100 = 0% |
6 35ms 8/ 100 = 8% 3/ 100 = 3% ae-25.r01.snjsca04.us.bb.gin.ntt.net [129.250.192.117]
0/ 100 = 0% |
7 29ms 6/ 100 = 6% 1/ 100 = 1% ix-ae-10-0.tcore2.SQN-San-Jose.as6453.net [209.58.116.21]
0/ 100 = 0% |
8 29ms 6/ 100 = 6% 1/ 100 = 1% if-ae-1-2.tcore1.SQN-San-Jose.as6453.net [63.243.205.1]
0/ 100 = 0% |
9 97ms 22/ 100 = 22% 17/ 100 = 17% if-ae-12-2.tcore1.NTO-New-York.as6453.net [63.243.128.28]
0/ 100 = 0% |
10 94ms 9/ 100 = 9% 4/ 100 = 4% if-ae-7-2.tcore1.N0V-New-York.as6453.net [63.243.128.26]
0/ 100 = 0% |
11 96ms 8/ 100 = 8% 3/ 100 = 3% if-ae-2-2.tcore2.N0V-New-York.as6453.net [216.6.90.22]
0/ 100 = 0% |
12 152ms 17/ 100 = 17% 12/ 100 = 12% if-ae-4-2.tcore2.L78-London.as6453.net [80.231.131.157]
0/ 100 = 0% |
13 182ms 5/ 100 = 5% 0/ 100 = 0% if-ae-8-2.tcore2.AV2-Amsterdam.as6453.net [80.231.131.6]
0/ 100 = 0% |
14 173ms 8/ 100 = 8% 3/ 100 = 3% if-ae-2-2.tcore1.AV2-Amsterdam.as6453.net [195.219.194.5]
0/ 100 = 0% |
15 168ms 11/ 100 = 11% 6/ 100 = 6% if-ae-6-4.tcore1.FNM-Frankfurt.as6453.net [195.219.156.61]
0/ 100 = 0% |
16 169ms 5/ 100 = 5% 0/ 100 = 0% if-ae-7-2.tcore1.FR0-Frankfurt.as6453.net [195.219.50.1]
0/ 100 = 0% |
17 --- 100/ 100 =100% 95/ 100 = 95% 195.219.219.10
0/ 100 = 0% |
18 170ms 5/ 100 = 5% 0/ 100 = 0% core23.hetzner.de [213.239.229.74]
0/ 100 = 0% |
19 --- 100/ 100 =100% 95/ 100 = 95% ex9k1.rz20.hetzner.de [213.239.203.142]
0/ 100 = 0% |
20 170ms 5/ 100 = 5% 0/ 100 = 0% underlord.dolphin-emu.org [144.76.176.24]
0/ 100 = 0% |
21 170ms 5/ 100 = 5% 0/ 100 = 0% underlord.dolphin-emu.org [144.76.176.24]

Trace complete.

 

Contributor II

 • 

319 Messages

The delay is overseas, which is outside of cox's control, and some of the packet loss seems to be between the modem & router, are you using a VPN?