Tod's profile

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Apple mail problems

Sometimes the outgoing server shows offline when trying to send Apple email for no apparent reason.  Anyone know a fix for that?

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Hi Tod,

What is the error message that you get from the Mail program?  Are you still able to receive and not send?

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I wish there was a fix,  I have been on the phone with Apple for a week.  My settings are correct, iCloud mail works perfectly.  But, Cox is constantly off line and will not send.  It will be on for a few minutes and then goes off.  Cox offline does not trigger Connection Doctor.  It will say all green when Cox is off line.  Or, today, it was RED and Cox sent mail.  It is very discouraging.  The fact that my other email service works perfectly makes it pretty clear it is not my computer or Apple.