barrettd's profile

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Antennas unavailable May 7?

Last week, I spoke to a representative about changing my Cox services. When I asked about cancelling my cable TV, she informed me as of May 7, the signal from my local networks would no longer be available to be received by an over the air antenna. She informed me I would need a cable box after that date if I wanted to watch any kind of television programming. I tried to tell her I thought she was mistaken, but she insisted without cable, I would lose all local channels on May 7. 

When I asked what the affiliates would do with their huge antennas, she told me the antennas were being used to push the signal underground to the cable boxes.

Why are your representatives being trained to tell outright lies in order to scare customers into keeping their service?

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81 Messages

Of course that is not true.  I think this person was completely confused with receiving over the air channels via open QAM tuners from Cox cable.  Many of their markets now require a mini cable box to get OTA channels through Cox Cable.  Of course you can still use an antenna and get them free if you want.

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