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How can I switch my old account number to my new account number?
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Has anyone else got an email titled 'What to do once the transition is done'?
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Karen_R
Former Moderator
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The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Thanks
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lady37
New Contributor
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I get what the forum is for but I have the same question and have already attempted to SPEAK with 2 people at cox with still no help...and SURPRISE my email hasnt been answered!! So I did away with paper billing and now cannot see my electronic billing because I cannot see it..until I change to my new account number.
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CarolLM
Former Moderator
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Hi, we can help you with that. I'd ask that you forward your account information to us at cox.help@cox.com and we'll gladly take a look.
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