86% packet loss!

I'm having trouble with packet loss on my home internet.  I discovered it on my Xbox One when I tried to connect to Xbox Live this morning.  My Xbox is hardwired directly into my modem.

Running the network diagnostic on my xbox, I received the following:

Download Speed 16.35 Mbps
Upload Speed 2.20 Mbps
Packet Loss 86%
MTU 1480
Latency 118ms

Of those, only the Packet Loss is super concerning, though the latency is a little high probably because of the packet loss.