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Does anyone know how to get my email appearance to revert to the old layout? I don't want previews of the messages, and having them show up means it takes far longer to delete all the junk that ends up in my inbox.
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WiderMouthOpen
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Esteemed Contributor III
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I am sure CurtB could describe it better, but try clicking on the Settings gear on the top right and then changing the layout to list. Is that any better? No way to get the old layout unfortunately. Not sure if it will be an improvement or not but FYI Cox email is being transition to Yahoo soon.
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CurtB
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Honored Contributor
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Remove text preview
Settings
> All settings ... > Inbox > Uncheck: Show text preview
Kim00 When you verify this is the solution to your issue, kindly check "Mark as Solution".
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WiderMouthOpen
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Esteemed Contributor III
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Yea..I should leave all webmail issues to you. It's difficult to troubleshoot when you don't have Cox email. Their documentation is limited.
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CurtB
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Honored Contributor
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I can help eliminate unwanted messages in Inbox. The ones that go to Spam are harder to stop.
How to: Prevent Webmail Spam | Cox Community
The above post was created for the previous version of Webmail. The title is misleading for the current version of Webmail because it can't eliminate messages going to Spam. Ignore references to Webmail spam filtering. Everything else still applies to unwanted messages going to Inbox.
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