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Visitor
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1 Message
Contour app useless
The contour app is a joke 3 days of nothing just 3 dots . I want to watch what I’m paying for occasionally on my I phone 16.
I am extremely dissatisfied with this version of cox. I am a returning customer who chose to come back for reliability. ATT was much more dependable.
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RaquelD
Moderator
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Hello. I'm very sorry to hear you're experiencing trouble accessing the Contour app. Welcome back! I want to help. I like to watch it using my phone too, so I understand this would be frustrating. If the app is automatically signing in, please clear the log in through the settings of your iPhone and log in manually. If this doesnt allow it to load, I'd like to check your log in for your returning account. Please email us at cox.help@cox.com with your full name, the address where you have service, your user name and 4-digit Cox pin number for security and we can help with the next steps. Thank you.
Here are some additional resources that may help get you into the Contour app. https://www.cox.com/residential/support/troubleshooting-the-contour-tv-app.html
-Raquel
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