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Amosannette

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Contour app suddenly not working on iPad!

So tired of issues with Cox! Recently added an update to my iPad and now my contour app doesn’t want to work. I rebooted the tablet. I uninstalled and reinstalled the app. Nothings working! Extremely irritated is not a strong enough for what I am right now. 

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LisaH

Moderator

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1.1K Messages

Hi Amosannette. I can understand your frustration when something doesn't work as expected. Are you getting an error message? To get assistance with getting this fixed, please email cox.help@cox.com with your complete address, name on the account and include this link and we will be glad to help you. Thanks, Lisa - Cox Support Forums Moderator

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Meaghen

New Contributor

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1 Message

Yes.  I am getting error 403.111

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KevinM2

Former Moderator

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1.5K Messages

Hi Meaghen, do you receive the same error when accessing Contour on watchtv.cox.com? Are you using the primary login? Can you please send us an email at cox.help@cox.com, for further assistance? -Kevin M. Cox Support Forum Moderator

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