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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
The black thing that goes into the wall. My place doesn’t have that, so I need someone to come out and like do it from the outside.
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I need to find a way to lower payments for my tv service. I need to revisit what I am paying for tv services.
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i recently got COX internet and as promised by COX , i have to get free mobile line service for 12 months . to opt into i requested to PORT my number into COX last week. and the agent said it will pass through in 24 hrs. Now 5 days passed , everyday when i chat with customer service agent he/she ask
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I’m still getting notifications that I’m nearing, or over my limit. Which shouldn’t exist, as I logged in and modified my plan after Sep 16th; so it should be a Spectrum plan with unlimited data. How do we fix this? Is there just an old notification system still running? Why wouldn’t “Cox by Spectru
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I have spent an enormus amount time in chat sessions and with supposed tech personnel trying to access tv packages on the website. Am I the only one that can't find tv packages on the website? I have explained until I am at the point of losing my religon. Everything the spectrum support has suggeste
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I’ve tried for a month to correct my bill. I’ve turned in all equipment and my bill stays the same. I went in the store and they accepted equipment and was told my bill would change in 3-7 days. Since October I’ve been trying to correct this. And I hate the remote and streaming have to keep putting
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For the past 3 months every day starting about 9 am the internet does down for a few minutes then comes back only to do this continually throughout the day. have had 3 techs come out and all have said it is an equipment problem, and they would turn in a ticket to get it fixed. But so far nothing and
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Never had so many issues with Cox. Now that Spectrum has become carrier service is unacceptable. Random outages morning afternoon & evening. Should be getting at very least a 25%discount due to intermittent/lack of service. I don’t know what changed when companies merged but I am ready to make a mov
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The line to my Internet was cut by a lawnmower. I need someone fix or replace it.
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