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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
For the past 3 months every day starting about 9 am the internet does down for a few minutes then comes back only to do this continually throughout the day. have had 3 techs come out and all have said it is an equipment problem, and they would turn in a ticket to get it fixed. But so far nothing and no one seems to be working on it. I give them 1 more month and I am switching to another provider. if not fixed. I can't go on with poor service.
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Hotspot
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DVR List keeps jumping back to beginning
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Service dropping regularly since Spectrum
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Pro Connect Charges
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Spectrum service beyond terrible
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Call History CSV Omits Phone #
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Canceling
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Internnet keeps dropping
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DannyS
Moderator
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Hello, we're happy to help with any service concerns and review any tickets submitted by field operations.
Send a private message on Facebook at facebook.com/spectrum
DM us on X @Ask_Spectrum
Chat with us instantly at spectrum.net/Chat
If you need more help, contact us at spectrum.net/contact-us
-Dan
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D
dweaver_3
Visitor
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curious about windstream. I have not had too many issues with Cox,but now they are Spectrum. We have not had consistent service since the hurricane. You can’t get any customer support and for those of us that work from home, this is costly!
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