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I have the DG2460 model. Below is what my user settings look like when logged in to the parental controls section.
I wanted to set up keyword filtering along with websites to keep kids off and away from certain things/sites. According to the user guide for this device there SHOULD be a section there that says keyword filtering and there is not.
Is there a way to get this feature with an update or something?? Or another way I can put keyword filtering in place?
Perhaps entering a Trusted MAC Address to allow administration from your device...or did you remove it for privacy?
Are you trying to administer wired or wirelessly?
I removed the addresses for privacy, but my computer and cell phone are added to the trusted mac address.
I mostly use wireless on my laptop to access things, but I also tried logging into the device with a desktop which is wired and had the same issue.
I did try going to the Arris website and looking for any updates of hardware or firmware but there weren't any there... Seems I may have to contact Cox support directly and see what's up.