It took two calls to Cox to get my internet up and running with the Arris Surfboard S34. The first representative did not properly save the HFC MAC ID.  The second call corrected that problem, and now the internet is back up.  Thanks to Brittany for catching the snafu.  Hopefully thi

If a faulty Panaramic Modem is replaced, can the same Wi-Fi setup name and password be used on the new modem?

I have the app and when I select a person and click settings I see the Active Time Limit. I click that and it will only allow me to set the amount of hours I want to allow that person access.  It will not let me set up certain times.  Is there a way to access "downtime" or specific hours

please do not support this fcc. our bills will be cut in half. i have been a customer for over 20 years thank you

This is the third time posting this message. I think the app “disappears” negative posts. We have had numerous outages since August of this year in Rancho Santa Margarita. When I try to call, the calls get rejected. I simply want to know if this is the “all new and exciting Cox internet” service, or

I worked with specialist Tabia on Friday the 12th who worked with a manager to restore my service and issue a payment extension until Friday the 19th. I received a text message confirming this payment due on the 19th and my bill shows the same. Today is 9/17 and my service was just disconnected! I r

This is day 3 of the “outage”. We’ve been with cox forever since before we moved up from Nogales (and before). The outage on the app just shows my house as the problem area. I should’ve kept the old raggedy WiFi box..at least it worked most of the time.

Ever since yesterday 9/13 our internet has been so slow. I have one computer connected to the router directly and others just on wifi. They are all loading extremely slow. Anytime we want to stream anything we get the buffering circle. We have reset the modem, and did all the troubleshooting and not

This is the fourth outage I’ve had in a week, anyone else experiencing this?

Internet at Fast Trac is down. Address is 3603 S 61st Ave Circle.