Super Bowl LX on NBC 4 Broadcast in Spanish (Orange County, CA – Cox Cable)

My local Cox cable service in Orange County, CA broadcast Super Bowl LX on NBC 4 entirely in Spanish, even though the commercials were in English.

This was not a SAP or TV setting issue. I checked and re-checked all language and SAP options, reset my cable box, and tried alternate NBC channels (including 4.1). Every NBC feed on the cable box carried Spanish play-by-play while the ads remained English.

Cox technical support was unable to understand the issue and offered no solution. I was eventually forced to download the Cox Contour app, log in, and watch NBC via AirPlay to my TV. That stream buffered badly, and I missed the entire first quarter of the game.

Later, I installed the Contour app directly on Apple TV, which finally provided the English broadcast. Afterward, when I briefly switched back to regular cable (NBC 4), the game was in English for about 10–15 minutes — then abruptly switched back to Spanish again.

At no point did Cox acknowledge a broadcast routing issue, despite the clear mismatch of English commercials and Spanish game audio. This was incredibly frustrating during a major live event, and the lack of support or communication from Cox made it worse.

This experience has pushed me to cancel my Cox subscription. For a national event like the Super Bowl, this level of failure and support is unacceptable.