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turkbeak

Visitor

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1 Message

Remote control

Has anyone else asked for a remote and was told n by the service rep when you are paying for inside wiring monthly and a big cable bill and internet.  I handed him my old one literally being held together by super glue and bb’s in place of the buttons that fell out. 

Discussions

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Updated 

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J

JulianN

Moderator

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392 Messages

Hello. Remotes will be provided if requested by either techs, or agents over the phone or at the Cox store. There can be exceptions, if the remote had been replaced several times before or if the tech doesn't see an issue with the remote. We'd be happy to assist. Please email us your “full” name, “complete” address, Cox pin and a copy of your post to Cox.Help@cox.com. Thank you! 


-Julian

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