MiniBoxTears's profile

MiniBoxTears

New Contributor

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3 Messages

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Problems with my mini box

I had channel 12 on my mini box before and now it won't work, I have channel 11 and then 17. Channel scans and self test didn't help. What can I do?

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Sooner_Al

New Contributor III

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36 Messages

Power off then on again. If that doesn't work get it replaced at a local Cox store...

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MiniBoxTears

New Contributor

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3 Messages

I did try that and it hadn't worked 😞

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MaryF

Former Moderator

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471 Messages

Hi MiniBoxTears, we'd like to take a closer look at your mini box issue. Please send us an email to cox.help@cox.com with your full name, street address, and a link to your post. Cox Support Forums Moderator

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MiniBoxTears

New Contributor

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3 Messages

Ok thank you I will.

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JonathanJ

Former Moderator

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1.9K Messages

@MiniBoxTears Most welcome we will follow up with you once the email has been received. Cox support moderator Jonathan J

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Bruce

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Honored Contributor III

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5.7K Messages

What network is (was) channel 12?  I've read lots of lineup changes lately, so perhaps Cox moved it. 

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