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New Contributor II
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Problem w/ contour box -- Having to restart daily to connect service
I transferred my service a few weeks ago -- when we moved we switched to the wireless dvr and now have 4 contour boxes
3 boxes seem to work fine
One box, on the TV we use the most in the family room, (a new smart TV -- samsung qled) is giving us trouble. Each morning when turning on either "All power" or just the "TV power" button, the TV isn't recognizing the HDMI source of the cable. So each time, we do a hard reboot and it restarts and works fine.
We did have a tech come out last week (he was coming anyway to set up the homelife service). I wasn't home at the time -- He apparently said it had to do with some setting and thought he had fixed it -- not sure the details. Regardless, that was 4-5 days ago and it still re-occurs each day.
Thoughts? Ideas?
chwdr3
New Contributor II
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Oh, and i've tried different HDMI inputs on the tv, still happens w/ any input
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ekhawaii
Contributor
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chwdr3....maybe you need to re-program the Contour remote and re-check the instructions that give the numeric number for the Samsung. I had, myself moved from the old DVR to the Contour2 and used the old number for my Samsung. That number changed on the new 2 remote.
On another note, you now have 4 Contour2 DVR's....because you wanted independent recordings from each TV or another reason. I also went this way because my old 2 machines could record independently. Now, with these 2 newer DVR's I sometimes get shows programed from one DVR/TV appearing on the other DVR. Not sure if you really wanted a Whole House system instead, which COX provides...allowing 6 simultaneous records, or the 2 max with playback of an existing recorded show that you currently get from the Contour2. That was what I wanted, but COX changed the Contour2 to Not allow the 2 or more DVR's from actually seeing each other... I have a beef with this setup, because both DVR can see what is scheduled, and occasionally a recorded show from one appears on the other....bummer
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PhilW
New Contributor
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We moved into a new home that is wired for TV in multiple rooms, but when Cox came out, they installed the "wireless" system - don't know why. We have the same problem. We only have one Samsung TV at the present time, and every morning we lose the TV connection and have to unplug and replug the Contour box. Then it works again. Very frustrating since nobody seems to know the cause or solution. I'm wondering if we went back to a "wired" solution the problem would go away.
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