Hiphubby123's profile

Hiphubby123

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Pluto TV app

I am unable to watch anything on the Pluto TV app on my main TV.  I can access the app on all of my other TVs but on the main TV I can only get a frozen picture from the last channel within Pluto TV that I watched on one of my other TVs.  Is there a way to fix one of the installed apps on the Contour box?

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BenS1

Former Moderator

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697 Messages

Hi Hiphubby123,

Can you try to hit the triangle 'A' Button on your Contour remote, then go to 'System Refresh', then hit the OK Button? I should take about 15 minutes to come back up.


Ben S.
Cox Support Forums Moderator

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Hiphubby123

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I am trying that right now.

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Hiphubby123

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Unfortunately, the system refresh did not fix the problem.

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MaryF

Former Moderator

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471 Messages

Hi Hiphubby123,

We'd be glad to look into this further. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.

Mary
Cox Support Forums Moderator

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Hiphubby123

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Thank You.  I just sent an email as you suggested.

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