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milefile

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Playback issues

Several years ago I left COX because Contour was such a hot mess.  Tons of playback issues.  After a week of being back on COX I am having the same problem.  Seems to happen to NBC programs the worst.  Sometimes we basically can't watch what we've recorded.  So we'll reset the box, it'll work for a few days, and back to the same old same old.  Anybody else have, and solve, this problem?

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XavierB

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Hi Milefile,

Thank you for contacting us. We can take a look at this for you. Could you email(cox.help@cox.com) us your full address and the primary name on the account.

Xavier

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