dwlnola's profile

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New Contour app does not allow recording to be set from iphone

The TV menu AND the ability to schedule a home recording from your phone are no longer available on the "Cox" app.  Cox moved the TV menu to the Contour app a few months ago, BUT it appears they did not have the foresight to engineer in the ability to schedule recordings from an iphone using the Contour app.  I have had this discussion with several Cox tech support people.  They acknowledge the issue, are apologetic, and say that a software fix is coming soon.  It is has been months and there has been no fix.  C'mon Cox -- remedy the issue.  This was a very user friendly option that has been lost.  Thanks (I hope)!

New Contributor III

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my understanding is that recording scheduling will be coming to the contour app at some future time, but in the meantime you can still schedule dvr recordings from https://www.cox.com/resaccount/tv-service-details.html just open this link up in safari and click on "TV Listings" option -- you'll see the guide and can press the red record button to schedule a recording.