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JohnC99

New Contributor

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Is there a way with the new Contour to pause and advance frame by frame as the old Contour could do?

Is there a way with the new Contour to pause and advance frame by frame as the old Contour could do?

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yak

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Contributor III

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521 Messages

I have Contour 1 and have never seen a frame-by-frame option.  only the 2 "slo-speed" options of pausing and then hitting the fast forward button once or twice.   Tell us about the frame by frame: what buttons?

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CarolLM

Former Moderator

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267 Messages

Hi there, to use that feature with a Contour 1 box you'll need to press the "pause" button first, then you'll want to press the white left or right buttons with a black triangle on them to achieve the slo-mo frame-by-frame action. Try that and let us know how that works for you. Thanks, Carol

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yak

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Contributor III

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521 Messages

CarolLM,  thanks.  that works perfectly.  do you have any other secrets to share?

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DannyS

Moderator

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656 Messages

Hello, we understand what you are asking and you cannot repeatedly press the button to go frame by frame like the old system. The best would be to pause and press fast forward to try and capture the correct frame you are looking to get. -Dan

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jtaccone

New Contributor

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27 Messages

i wish cox or comcast would add that feature as  comcast does own if i am right contour 2 is part of comcast x1 platform 

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LisaH

Moderator

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1.1K Messages

Hi Jtaccone. I will submit your suggestion to the appropriate department. Thank you for the suggestion. - Lisa, Cox Support Forums Moderator

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