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tfuertes

New Contributor II

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DVR recordings red dot changed

All of a sudden some of my series being recorded have a red circle with a line thru it on the third dot and the show did not record. Why?

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LatitiaS

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Moderator

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531 Messages

Hi Tfuertes,

I am sorry hear about your DVR issues. Have you checked to ensure how much available space is available for your recordings? We can check your receiver diagnostics remotely. Please if you would send us an email to cox.help@cox.com so that we may troubleshoot what the problem is.
Please be sure to include the URL in your email.

Latitia
Cox Support Forum Moderator

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