heyers3's profile

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DVR playback

Apologies...this may have been asked 1000 times but I'm just kinda pissed so far......I've noticed during playback that one episode had absolutely no sound for the entire show and several other recorded shows the volume disappears ever 30 seconds or so.......any advice.......Direct TV pissed me off for their cost, but never had this issue......

Former Moderator

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697 Messages

Hi @ Heyers3

It seems like your SAP (Secondary Audio Programming) settings may need to be toggled ON/OFF again. Here is a link to show you how: www.cox.com/.../configuring-secondary-audio-programming-for-contour-2.html. Let us know if you need any further assistance.

Ben S.
Cox Support Forums Moderator

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thanks..I'll give it a shot