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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
Everyday there is some sort of issue. Today has put me over the edge. For the premium we pay monthly to have WiFi, internet, and cable is ridiculous. Times are tough today so we make the most of what we have. Staying in to enjoy our home with entertainment seems like it’s asking too much. Going out to shop, eat, or to be entertained is costly. Yet we splurge to have it in the comfort of our home. But it’s not happening because cox sucks!!! So sick of their monopoly!!! And no it’s not my house it’s your service I don’t need to arrange a technician get your shit together and stop over charging.
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Payment
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Poor internet service
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Payment
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Lack of hotspot setting
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LaToyaW
Moderator
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Thank you for reaching out to Cox. My apologies for the experience you've encountered with the services as well as billing. I would like to review the account and assist further. To start, can you provide the complete address and pin associated with the account at cox.help@cox.com.
-L.L.
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