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Vicki_Baldwin

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cox remote

I HATE my new remote. It freezes all the time and the only way is to take out the batteries. I HATE my remote. I want my old remote that worked just fine. I am afraid to use the voice control because it not only freezes the remote but it freezes the whole TV. Does any one else have these issues.?

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JonathanJ

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@Vicki Baldwin

I apologize for any inconvenience this has caused Please make sure the remote and cable box has a clear line of site and free from any obstructions.

Cox support moderator
Jonathan J

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