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Omega

New Contributor II

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6 Messages

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Contour Box Will Not Turn On

Contour box will not turn on. I’ve changed the batteries in the remote, twice. I even tried a spare remote. If I reboot the box it will then work for a while, but revert to not working overnight.

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Bruce

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Honored Contributor III

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5.7K Messages

Why not exchange the box?

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Allan

Moderator

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2.4K Messages

@Omega, I too recommend swapping the box at the nearest Cox retail store. Please let us know if you continue to experience issues with the service after swapping the boxes. -Allan, Cox Support Forums Moderator.

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