Hi there. I apologize for the channel issues you are experiencing. Does this occur on multiple televisions in the home? Are any other channels affected with the same issue? How long has this been occurring? We can take a deeper look with your account information. Can you email us at Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.
Shaun_A
Moderator
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Hi there. I apologize for the channel issues you are experiencing. Does this occur on multiple televisions in the home? Are any other channels affected with the same issue? How long has this been occurring? We can take a deeper look with your account information. Can you email us at Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.
-Shaun
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uchinanchu001
Visitor
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the sound keeps going in and out. The other channels are fine.
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