Skip to main content
sjlyon55's profile

sjlyon55

New Contributor

 • 

1 Message

Closed

cloud DVR issues with recorded programs

When watching my recorded shows with the cloud DVR, the sound will just stop while the program continues to play.  Then after a few seconds the sound comes back on.  It will repeatedly do this during a show about 7 or 8 times.  It doesn't matter what time of the day I'm watching or what kind of program I'm watching.

Discussions

 • 

Updated 

974

1

0

0

L

LisaH

Moderator

 • 

1.1K Messages

Hi Sjlyon55. It sounds like we need to gather some information from you regarding this. Please send an email to cox.help@cox.com and include this link along with your complete address and name on the account. Also, include if this happens when you are watching live tv. Thanks, Lisa - Cox Support Forums Moderator

0

0