user_023c2f's profile

user_023c2f

Visitor II

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1 Message

Channels Not Coming On

Starting a few days ago, Cox channels 593 and 594 are not coming on.  Using the Contour box, I get a message that "There seems to be a problem..." and then XRE xxxx,  Just says to check connections and try later.  Customer support has been no help. Just the standard reboot and then arrange for a tech visit.  Anyone else have a similar problem?

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Allan

Moderator

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2.4K Messages

Hello. I know how frustrating missing channels can be. Please feel free to email us with your full name, address, and a brief description of this concern to cox.help@cox.com 
-Allan

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