Oceanside_Plant

New Contributor

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2 Messages

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Channel Programming Gone

All channels are now showing this splash screen:

”Your HD programming is still available. To access: Tune to the corresponding 1,2 or 3-digit channel.” (etc.)

I’m using a TiVo with cox supplied cable card and channel tuner. I’ve tried restarting both the TiVo and channel tuner. It’s like Cox tv is suddenly unavailable! How do I resolve this?

Becky

+2 more

Moderator

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4.3K Messages

Hi Oceanside, when you restarted the TiVo, did the TiVo complete a channel scan? If no, please run the TiVo Guided Setup so the new channel map is acquired. -Becky, Cox Support Forums Moderator

SPL

New Contributor

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1 Message

I replaced my TIVO Bolt with a Tivo Edge today and got the same exact message. I did a factory reset of the Edge and ran through the guided set up. Same problem. I can access the SD channels but not the HD

Oceanside_Plant

New Contributor

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2 Messages

Ah! I hadn’t realized that Cox had made the formally “low def” channels HI Def! I should have read the information more carefully! I’ve made the required adjustments, and all is well now… thanks!

JonathanJ

Former Moderator

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1.9K Messages

@Oceanside Plantman

Most welcome please let us know if you have further concerns.

Jonathan J
Cox Moderator

hfish1212

New Contributor

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1 Message

Tivo guide for HD cox channels in Oceanside is still NOT correct. Some channels, like 8, do not list the same shows that where on 1008. Also, lower number channels still state they are SD when they are HD. Is this issue going to be corrected as I am missing recording of shows.

LisaH

Moderator

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1.1K Messages

Hi Hfish1212. As we are running dual channel numbers any longer, you will need to restart your TIVO and complete a channel scan in order for it to update. If you continue to have issues, please send an email using cox.help@cox.com and we will be glad to help. Thanks, Lisa, Cox Support Forums Moderator.

Welcome to the Cox Community

Channel Programming Gone

SPL

Oceanside_Plant

JonathanJ

hfish1212

LisaH

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