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New Contributor III
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21 Messages
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Contour cloud dvr. All recordings from before mid November have disappeared. Dozens of recordings.
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Internet outage 24 hrs
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Daily outages
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SSID & Password
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Worst Service Ever!
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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Outages
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WiderMouthOpen
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Esteemed Contributor III
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Cox switched to a different Cloud TV system and migrated all recent recording over to hardware on Comcast's network. All recording made before August 11 were deleted. You should have gotten a email and/or a notice on your bill. See here. There have also been reports of issues of some recordings made after that date having some issues too. I think it's a known issue being worked on but feel free to contact Cox to confirm.
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