CurtB's profile

Honored Contributor

 • 

2.1K Messages

Closed

Voice Tools Settings Issues

The Voice Mail toggle is changed to OFF.  After a lengthy processing delay, attempts to turn it ON fail with the following Voice Tools error message:  "Your Voice Mail request cannot be completed.  Please try again".  Clicking Spam Blocker and changing all Spam Risks to something other than "Send to Voicemail" will allow the Voice Mail toggle to be changed to ON.  However, after collapsing and expanding Settings again, the Voice Mail toggle is changed back to OFF, and the Spam Blocker settings are back to values from before they were changed.  Voice Tools Settings do not save.

The only noticeable difference in the Voice Tools page is a new "Blocked" tab in Call History.  I have no idea if it does anything because clicking it displays "0 matching results found".  

It took months for Call History issues to be mostly fixed.  Why did Cox change something else just to break it too?  With the sale of Cox, these issues may never be fixed.  Voice mail may never work again.   

Loading...