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New Contributor
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Simultaneous Ring - Nomorobo
Evidently Cox has been implementing simultaneous ring (to allow Nomorobo) to work in selected markets. When is the Northern Virginia market going to be included?
nomorobo.zendesk.com/.../360001351692-Cox
Thank you.
Becky
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Moderator
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Cox is in the process of upgrading phone network technology in order to provide customers with new phone features. One of the new features coming in 2018 is Simultaneous Ring. Simultaneous Ring will enable customers to filter out spam calls via tools like Nomorobo. We don't have specific launch dates by market at this time. Changes will be announced in the "News From Cox" section of your monthly bill statement, so stay tuned!
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REA
New Contributor
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Sean_C
New Contributor
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All I get is phone calls from Bots. At least 30 if not more a day. This is rediculous and to not have a feature in place to block these annoying calls is even worse. If I don't get the simultaneous rings feature soon I will be canceling service as all this phone service does is cause headaches. I can't even talk on the phone with someone without constantly getting interupted with beeps from Bot calls. Horrible service and shame on you for not have done something about this a long time ago.
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MarkM1
Former Moderator
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Sean C,
We are working to provide those services to you within the upcoming months. We do appreciate your patience as we work to upgrade our network to accommodate these features.
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WiderMouthOpen
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Esteemed Contributor III
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Is Cox moving Resi over to Voicemanager? Are they waiting for customers to give up POTS/NIU for newer packet switch technology? If so, I would suggest using that as a talking point to people upset they are losing POTS. No more POTS = feature upgrades?
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cox_support_for
New Contributor
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I live in Las Vegas and have cox tv, internet and phone service and strong desire to have nomorobo service available to use. Hopefully you will add this to our service for free shortly.
Respectfully
David Wright
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JonathanJ
Former Moderator
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That feature will be available sometime this year customer will be notified when it becomes available.
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jjl1962
New Contributor II
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I just checked my phone services and apparently I have Simultaneous Ring and Nomorobo. Would have been nice to receive an email notifying me that I had these features along with instructions on how to set it up. Are the instructions under Phone Tools??
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Bruce
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Honored Contributor III
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Have you ever noticed the 30 calls you receive a day aren't the same number? Spammers use a number once and then switch to another number. That's how they sidestep Nomorobo.
Nomorobo is only good if subscribers report the nuisance number and by the time they report it, the spammers have moved on to another number. There are 10 billion numbers to choose from...they'll never run out of spoofs.
Since Nomorobo launched in Oct 13, my onetime calls have skyrocketed 43 percent...especially onetime calls from my exchange. Nomorobo ain't all that.
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