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New Contributor
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Pick up phone modem from the Cox store?
I've been told I have until 23 October to update my phone. Am I able to pick up the digital phone upgrade equipment from the Cox store and install it myself?
JonathanJ
Former Moderator
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We would need to review the account before answering your question. Please email your full name and service address to cox.help@cox.com
Jonathan J
Cox Moderator
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technoman
New Contributor II
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I received the same letter and yep, it says Oct. 23rd. From what I've read on other posts, you have to schedule a time for a Cox technician to come out and install it. I guess it needs to be professionally installed.
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bearone2
Contributor III
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no tech required, i've gone both ways, adding the trip internet/cable/phone modem years ago.i recently swapped the phone modem for the new panoramic combo modem/router & it's almost twice as fast for both hardwired + wi-fi as when i was providing my own router.
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