CurtB's profile

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Phone Tools website has been replaced with Voice Tools

The previous Phone Tools website has been replaced with a new Voice Tools page.  The new web address is https://voicetools.cox.    Other than the name change and new URL, it appears to be the same as the old site, except the new one works.  The previous site generates a "Your connection isn't private" error and fails to load.  As of this writing, the Voice Tools page on Cox's website still has links to the old site for Settings, Voicemail and Contacts that don't work.  Until they fix those links, the URL I posted above may be the only working link to Voice Tools settings, Call History and Contacts on any Cox website.

Edit1: I found a link to the new website on the Accessing Voice Tools Settings support page, but links on Your Voice service still don't work.

Edit2: Clicking the link at the bottom of the page with the error message will redirect all future clicks on the links to the new website,

Edit3: Voice Mail was turned off on the new site.  You should check settings to see if any need to be reset.

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98 Messages

Hi Curt B. Thanks for bringing this to our attention. Are you referencing the hyperlinks are not working on the page? 
-Allison

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@AllisonL​   

Why did you ask me a question if someone is just going to keep deleting my answer?

The hyperlinks on the Cox "Your Voice service " page go to  https://phonetools.cox.com/phonesettings

Clicking any of those links displayed a "Your connection isn't private" message because the security certificate for the website expired 4 days ago.  A link was added at the bottom to redirect to the new website with a proper security certificate https://voicetools.cox.com   Clicking the link also redirects "Your Voice service" hyperlinks to the new webpage.

The above is accurate.  What about it is an issue? 

(edited)

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653 Messages

CurtB  Sorry about that. We appreciate this information! 
-Steff

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