Phone service with Netgear CM1000

Hello,

You can plug the new modem up to any active cable line in the home to receive service. You will also need to register the modem when you first plug it up. You will be directed to our self activation page when you first try to access the internet so that you can register the modem.

Thanks,

Allan - Cox Support Forums Moderator. 

Sorry, I guess I was unclear.  The CM1000 does not have a telephone port on it to connect my phone to.  If I plug the new modem into my cable line, what do I need to have to connect my phone to?

Thanks

Hello PAR,

We can take a look at the account. A telephone modem is needed to provide telephone service. The CM1000 does not support telephone. Please send an email with this forum post, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks