Skip to main content
Viguerie2's profile

Viguerie2

New Contributor

 • 

1 Message

Closed

Can’t call Cox or chat

I have been trying for 2 days to get my new service working.  I have called a lot & tried using the chat box online.  The phones either don’t ring, ring forever with no answer then hang up or have me go through prompts than hang up.  I already want to cancel my service since I can’t even use this! How can I get in touch with someone?????

Discussions

 • 

Updated 

1.6K

2

0

0

M

MichaelJ

Moderator

 • 

1.8K Messages

Viguerie2, I am sorry to hear that you are experiencing any issues with your new services or with obtaining assistance. Please contact us through Facebook messaging, Twitter @coxhelp, email: cox.help@cox.com. Our Social Media Team is online 24/7 to assist you.

Thank you,

Mike J.
Cox Support Forums Moderator

0

0

B

bearone2

Contributor III

 • 

1.5K Messages

they are busy, you're not the only one calling/chatting.

0

0