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Bruce

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I just installed my eMTA...but cox.com/activate won't allow me to activate it.  Could you activate it?

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BrianM

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Hi Bruce, I am showing that your new eMTA has been provisioned already.

Brian
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Bruce

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I'm not getting a dial tone.  The Internet side of it is working...I'm using it...but my phone is dead.

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BrianM

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Okay, Maria will be responding to your email shortly to further troubleshoot.

Brian
Cox Support Forum Moderator

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Bruce

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Anyone know the default IP address for the Arris TM3402 modem?  Specifically, the sticker on the bottom reads:  TM3402A/CX.

I've tried the following with and without the following directory:  /cox_network.php

192.168.100.1
192.168.0.1
192.168.7.254
192.168.1.254
10.0.0.1

I hate "upgrading" my equipment.

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