riffeykimberly's profile

New Contributor

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3 Messages

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Wifi

I just moved to a new unit and switched my WiFi service over yesterday and it is not coming on. 
was at #$%^ % #$^^^ &*((% $%  switch to same address just #^&* now

Moderator

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517 Messages

Hi riffeykimberly,

I am sorry to learn your services are not working after your move.  We would be glad to help you get things going.  Please send us an email to Cox.help@cox.com with your full name and address.  For security I have hidden your personal information.

We look forward to working with you in a more private setting.  

Cox Support Forum Moderator 

Esteemed Contributor III

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3.5K Messages

Why did you make a new post? Are you using the gateway from the old unit or new unit? What light is on the gateway?