Why?

Hi, there. I'm so sorry for the reliability issue with your service and I'd like to help. Bear in mind the purpose of Cox Forums is to allow customers to discuss technical topics related to residential Cox residential services with other customers. For questions, comments, and concerns regarding outages, billing, or other account-specific issues, we request that you reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications. We're available at those places 24/7 and happy to assist. -Chris