Skip to main content
Brendamc's profile

Brendamc

New Contributor

 • 

1 Message

Closed

Why are my Newsletter Emails now bouncing to all Cox addresses?

I usually have ver few bounces, this month jumped by about 50 - they're mostly Cox.net addresses.  What is going on - these are my customers.

Discussions

 • 

Updated 

885

2

0

0

M

MichaelJ

Moderator

 • 

1.8K Messages

Hi Brendamc,

Are you using a Cox business email account or a Cox residential (personal) email account? Please send us an email to cox.help@cox.com so we can help troubleshoot the issue.

Please include your contact information and your complete home address, along with a link to your forums message.

Thank you,

Mike J.
Cox Support Forums Moderator

0

0

B

Bruce

+4 more

Honored Contributor III

 • 

5.7K Messages

Define the "bounce."  Are you getting SMTP error codes?  Are all the codes the same?

0

0