Brendamc's profile

Brendamc

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Why are my Newsletter Emails now bouncing to all Cox addresses?

I usually have ver few bounces, this month jumped by about 50 - they're mostly Cox.net addresses.  What is going on - these are my customers.

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MichaelJ

Moderator

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1.8K Messages

Hi Brendamc,

Are you using a Cox business email account or a Cox residential (personal) email account? Please send us an email to cox.help@cox.com so we can help troubleshoot the issue.

Please include your contact information and your complete home address, along with a link to your forums message.

Thank you,

Mike J.
Cox Support Forums Moderator

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B

Bruce

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Honored Contributor III

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5.7K Messages

Define the "bounce."  Are you getting SMTP error codes?  Are all the codes the same?

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