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Contributor
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webmail 2 step verification how do I unenroll
this morning one of my email accounts reported bad username or password.
I logged in to cox on my main account and reset the password. when I went to login to webmail it had 2 step verification enabled. I never enabled it, and none of my other account have it enabled and this account did not have it enabled yesterday.
When I login to cox.com with the effected account and go in to my profile and 2 step verification it does not show it as being enabled.
how can I turn this off?
no I don't want to hear about security. how do I turn it off?
DannyS
Moderator
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Hello, thank you for reaching out to us. We would be happy to review the account for assistance regarding the concern around the two-factor authentication that appears to have been activated. When convenient, please contact us directly at Facebook, Twitter CoxHelp , or email us at cox.help@cox.com for assistance.
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Flinx
Contributor
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got a response. as usual it's unreasonable. they won't remove the 2 step from my account. If I didn't have my email accounts tied to hundreds of websites I'd get another ISP. way to treat your customers.
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