Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor II
•
6 Messages
Closed
It’s been one whole week since my last post and one new tech. Another one is coming tomorrow. If the first three couldn’t fix it I don’t think the fourth will. Still having packet loss issues. I’m currently a Very disappointed customer.
Discussions
•
Updated
108
2
0
Login Issue - Forcing to change user ID
Discussions
3
Guide metadata issues
Discussions
1
0
Internet outage since yesterday afternoon
Discussions
1
0
Cox “updates” aren’t updated
Discussions
1
0
Outage
Discussions
3
Frequent Outages
Discussions
1
0
Outages
Discussions
0
0
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
AllisonL
Moderator
•
Hi, santiagosoto92. We truly apologize for your ongoing issues. Please email us your full name and address at cox.help@cox.com for further support.
0
0
RJTX
New Contributor II
•
Same here. Contact the FCC. I'm in contact with them right now and they have served papers to Cox 2 days ago. no response from Cox yet. Had 3 techs and been on support with over a dozen issues. Pray a new isp comes into our area soon.
0
0