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New Contributor II
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3 Messages
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When I attempt to register my Cox account by clicking the "New here? Sign up today" link, selecting the Phone number option, entering my phone number, clicking "Look up account", entering the verification code I received on my phone, clicking "Verify", selecting the correct address that's linked to my account, and clicking "Verify" again, the site errors out with ERR_TOO_MANY_REDIRECTS. As such, I am unable to register my account. I've tried deleting cookies as instructed on the error page, but they're just recreated and I get the same error. I've tried the latest versions of Edge and Chrome browsers on my PC and the latest version of Safari on my iPhone with the same result.
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CurtB
+4 more
Honored Contributor
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Verify cookies are enabled and disable browser extensions.
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bryanley
New Contributor II
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Cookies are enabled and I disabled all browser extensions, but the issue continues. I'm curious if anyone is able to follow the steps in the OP and not get the error I get.
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Accepted Solution
CurtB
+4 more
Honored Contributor
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Contact cox.help@cox.com Provide your full name, service address and a link to this discussion.
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